Terms and Conditions

Aeroshuttle Airport Transfers is part of the Airlink Express group of companies providing airport transport services to all Gold Coast destinations including private residences, your holiday accommodation and attractions.

TERMS & CONDITIONS

Aeroshuttle Airport Transfers may at any time amend this site’s terms and conditions without notice to you. The amendments will be posted on the site and will take effect immediately.

CANCELLATION POLICY

Refunds will only be made subject to the following terms (other than specified):
A minimum AUD $5 Administration Fee is applicable to all cancellations.
*Cancellation notice received more than 24 hours = 100% refund less administration fee
*Cancellation notice received less than 24 hours = 50% refund less administration fee
*No cancellation advice received Failure to board = 0% refund- Nil refund
*Transfer of bookings to another day is accepted providing day/time is available and transfer is of equal value

CONDITIONS OF TRANSFERS

Airports:
a) Departure times may vary to meet some flight arrivals. Please check with Aeroshuttle for pick up times and further details.
b) Aeroshuttle will not be responsible for traffic or unforeseen delays incurred and recommend travellers take relevant travel insurance.
c) International Flights – Pickup time is indicative as all passengers need to be cleared through customs and departure time is at the discretion of Aeroshuttle. Average departure time after arrival is approx. 60 – 90 minutes.
Domestic flights – Average departure time after arrival is approx. 30 – 40 minutes.
d) Luggage is limited to 2 suitcases per person. Excess baggage will only be carried at the discretion of Aeroshuttle . Passengers please label luggage including full address. No responsibility is accepted by Aeroshuttle for loss or damage to luggage, personal and or valuable items.
e) Due to Government regulation, the consumption of alcohol or smoking is illegal on all vehicles.

PRICING POLICY

a) All prices shown are retail, include GST and are shown in Australian Dollars.
b) Periodically Aeroshuttle Airport Transfers will have ‘specials’. There will be time frames on these ‘specials’ and limited numbers available. ‘Specials’ must be booked and paid for at time of booking and confirmed by us within 24 hours to guarantee that booking. We accept no responsibility for loss incurred due to cancellation in these circumstances. This clause applies to ‘specials’ only. See Item CANCELLATION POLICY for further information on ‘regular’ bookings.

Aeroshuttle Airport Transfers may at any time amend this site’s terms and conditions without notice to you. The amendments will be posted on the site and will take effect immediately.

Privacy Policy: View full details of our Privacy Policy

The Airlink Express group provides a full range of airport transport services.

We are a family oriented business. We are small group specialists. We supply complimentary car seats and booster seats.

We employ local qualified drivers, we are fully insured and we are a Queensland Transport Approved Operator.

Contact us on (07) 5668 1864 or complete the form below.